TAKING CUSTOMER SERVICE FROM
THE REVIEWS ARE IN!
Get Your Stuff and Get Out! is a hit with CX professionals, business owners, and human resources executives!
“Bryan wisely dedicates much of his concise and captivating new book to demonstrating how to empower and engage staff. Packed with personal lessons from the world of business and beyond, Bryan brings the topic to life! He gives the reader plenty to ponder about the way their organization operates. Bryan delivers a message that is on-point and on-target: Even in the world of business, we should prioritize being kind to ourselves and each other.”
- Neil Davey, Managing Editor, MyCustomer.com
SOON TO BE RELEASED AT YOUR FAVORITE RETAILER!
Author. Motivational Speaker. Human being.
Bryan is a customer experience and employee development expert. He has been a financial manager, jobless, homeless, and everywhere in between.
PROUD GRADUATE OF
Bryan is proud to have worked with:
From The Blog
"Bryan has created a thought-provoking take on how to enhance the experience for the most powerful person on the
planet—the customer. Reading this work reminds us of the power of the golden rule.”
Corporate Trainer & Sales Professional
“Bryan breaks down the negative impact that lack of care for employees can lead to a toxic environment that invariably affects external customers and the business’ bottom-line. Bryan demonstrates how
sales will increase when employees are empowered to exceed customers’
Personal Business Coach, Founder of
50 and Wiser Coaching
“Bryan’s wealth of experience provides practical and timeless advice to not only convince customers you want their business today, but you also want that customer to come back again and again. Inspiring for all companies, regardless of product,
service, or industry. Culture changing!”
Government & Public Sector HR Director
“You can feel the genuine
importance of this topic from Bryan
and how he is on a mission to eradicate
bad customer service. There is a great deal
of wisdom and common sense in this
book. But what sets Bryan apart is the practical advice for implementing the ideas offered. He offers important messages that make the customer’s experience the mission of your business.”
Author of The Customer Experience Handbook, CX Advisor to KBC Bank Ireland
“Bryan takes a straightforward approach to customer service that can change
both your employee culture and customer experience. Set yourself apart by
starting in house and use Bryan's advice!
Meghan Cherie McFall
Co-Founder, Blue Ocean Wealth Management
"Bryan sets business' apart on a path of relatable stories and applicable methodologies to bring decency back to business environments! Bryan illustrates some of the craziness that drives business and that basic common sense should be the mantra."
President & Founder, Anaco Financial Group
Bryan welcomes your thoughts about his book or program. Bryan will personally respond within 24 hours.