“Bryan successfully addresses the major issues concerning customer experience today. If you manage people and want customers to keep coming back with money in hand, this book
is a must-read.” - Nick Brown, CEO, SalesCU
Why Hire Bryan?
Bryan will teach your organization to build value in your brand with new strategies to revolutionize customer experiences and employee engagement.
Bryan shares real experiences, real interactions, real results through his extensive career in customer service management
BREAK-OUT SESSIONS & TRAINING
Bryan gives plenty of opportunities for discussion and even role play scenarios for the principles he teaches.
Bryan's trials during sometimes very difficult circumstances has led him to where he is today. He brings a perspective that appeals from everyone to CEO's to front line employees.
Bryan does not need to stay at the Ritz, but he knows how to train like they do! He is humble and approachable.
Bryan is anything but boring! He will have you at the edge of your seat! Your team will be energized, motivated, and empowered ready to take great care of your customers!